There were some interesting points in this
chapter. The theories of Hans Gadamer
(stating that bias is a big part of human understanding stood out. It is interesting that Gadamer says that we
should not try to do away with bias when it has such a negative connotation in
our society. The book states that “[b]iases
guide our unique insights and contributions to everyday life” and if we
approach difference from Gadamer’s perspective, we will recognize our own
biases and how they shape our views, and also recognize that the Other has
biases as well. The idea of learning
from each other in order to deepen our understanding is something that resonated
with me in this chapter.
Another part of Chapter 5 that stood out was the
idea of “imposing dialogue on settings that do not authentically call forth
dialogue” “forc[ing] a false sense of openness and attentiveness to another.” The example that the book gives about the
organization that prided itself on its familial attitude toward its employees
which later laid many of these employees off is something that I have thought
about at work. A couple of years ago
there were quite a few people laid off from the company that I work for. When I found out about these layoffs, I
thought about how this company stated numerous times that our organization was
a close knit group, even describing us all as a “family.” This is like what the book describes as “trying
to make communicative structures intimate and friendly that live genuinely in
the public sphere and are enriched by communicative distance.” Organizations try to bring everyone together
and create a sense of family but when people are laid off, the affected
employees become disillusioned by how they were treated in contrast to how they
were led to believe they were valued by the company.
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