This chapter was kind of a review of some of the
main points of the book. Although many
of the concepts of Chapter 12 were discussed in other chapters of the book,
their reiteration was helpful to emphasize their importance to the study of communication
ethics. I was a little surprised that
there was not much new information in the chapter. The idea of crisis communication is an
important one. This is defined by the
book as dealing with different views of the good. On page 213, it says that “Communication
ethics is the call to learn about differing views of the good assumed by
different positions.” I also like how on
this same page the authors talk about how we “miss the communication challenges
and opportunities before us” if we “ignore the diversity of goods” (213). In a world where difference is something that
we have to learn to deal with, it is important to understand that people have
different ideas about the good.
I like the way that unethical communication was
defined on page 221: “[A]ssuming that
you know everything and assuming that what the other knows is not worth
knowing.” That way of thinking seems to
be less common every day. There seems to
be an unprecedented level of tolerance in our country and many Americans seem
to abide by what the book calls “learn and discern” (221). Our society is much more open to a diverse
range of viewpoints and lifestyles today than it has ever been before. The chapter states that just because we may
not agree with someone on the ethical aspect of a situation it does not mean
that they are wrong. Disagreement is an
opportunity to learn from the Other.
There are differing views of the good and it is
important that we not let our own views on a topic keep us from trying to understand
the views of the Other, even if we initially do not think that we will find any
common ground between our own view and theirs.
The book mentioned numerous times that living in a postmodern world
means that there is no longer a universal idea of the good and because of that,
it is necessary to engage in ethical communication with the Other.
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